Summer Intern, Quality Management Systems: Process Maturity
South San Francisco, CA 
Posted Today
Job Description

The Intern, Quality Management Systems (QMS), will be responsible for the design, development, and implementation of Process Maturity at Portola. The role is focused on developing the tools for Portola to use to measure the maturity level of a business process. The tools would include goals for how to improve a process to higher maturity levels. The intern will present the model and tools, which will serve as the training to Process Owners. This role may also assist in improving the Quality Management System processes including Quality Risk Management, Supplier Management, and Quality Agreements.


  • Design and develop tools and/or workbooks for Process Maturity
  • Determine centralized storage location for tools and/or workbooks
  • Align maturity levels and its definitions with stakeholders
  • Develop training material for management and process owners
  • Roll out Process Maturity Model to process owners across Portola
  • Walk process owners through maturity model and available tools to begin documentation of current process maturity levels
  • Role may assist in improving overall Operational Excellence program
  • Improve and establish standard operating procedures for efficient and compliant management of GxP QMS processes
  • BA/BS in progress
  • Strong communication skills
  • Self-starter
  • Eager to make a meaningful contribution to Portola
  • Willingness to jump in and learn quickly as they go
  • Desire to learn about the Biopharma industry and how Quality supports the business to drive initiatives forward
  • Strong problem solving skills
  • Interest in electronic communications (websites, document organization)

Portola Pharmaceuticals is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any characteristic protected by law.


Job Summary
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
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